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Service & Support

Technology solutions for optimal business performance

At Inconsult, we understand that your technology is an integral part of your day-to-day business. That's why it's important for us to guarantee efficient and smooth processes so that you can remain productive. To achieve this, we provide our customers with a comprehensive range of services and support to help them simplify their processes.

Our goal is to let you focus on your core business - and our experienced team will take care of the rest.

Application Support

Supporting business processes with custom applications is a very normal initial situation within our customers' organizations. Customer IT support is often perceived as very cost-intensive. However, this is an aspect of system operation that should not be underestimated. An application that is supported throughout its entire lifecycle with minimal downtime therefore has a high level of user acceptance. Inconsult can support this with its platform-independent application support based on high quality standards in accordance with ITIL, in both German and English, with flexible support times.

Business Administration

Many business managers have to deal with IT issues in addition to their normal ones. With our expertise in customer processes, also in the regulatory environment (GxP), we can significantly relieve the burden by taking over/coordinating administrative tasks.


Employees who are well trained in the applications are an important component for the customer's business success. Customized training courses are the most effective way to achieve this.

Due to our usually long-term customer relationship, we are not only able to design tailor-made trainings including training material, but also to conduct them in German as well as in English.

Interface Development

The cross-system processing of data requires the use of interfaces.

Inconsult has many years of experience both in the configuration of standard interfaces and in the development of customer-specific solutions. In particular, our strengths lie in the connection of Documentum systems to a wide variety of systems, such as SAP, SharePoint, web applications.